Trend Micro™ Mobile Security™ Help

Contents
Introduction
App Scanner
App Scanner - Updates
App Scanner - History
Web Security
Web Security - Approved List
Web Security - Blocked History
History
Uninistalling Mobile Security
About Trend Micro

Copyright © 2013 Trend Micro Incorporated. All rights reserved.

Introduction


Trend Micro™ Mobile Security™ uses the latest security technologies to defend against threats to mobile devices. Mobile Security can provide protection against unsafe websites and malicious apps.

Note

Trend Micro recommends removing other apps that provide similar features before using Mobile Security.

Note

Your administrator can choose what options are made available to you. Talk to your administrator for more information.

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About Trend Micro


App Scanner

Mobile Security can check for malicious apps on your mobile device in two ways:

  • When enabled, the Real-time Scan checks for security threats in every new app that you install.
  • Running a Scan On Demand checks for security threats in all files and apps currently on your mobile device.
  • To enable Real-time Scan:

    To run a Scan On Demand:

    1. On the main screen, tap Real-time Scan > Scan tab.
    2. Tap Scan Now to start scanning. Tap Cancel if you need to stop the scan before it has finished.

    App Scanner - Updates
    App Scanner - History
    History
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    App Scanner - Updates

    To stay protected against the latest security threats, update the App Scanner regularly.

    Note

    Your mobile device must connect to the Internet to get App Scanner updates.

    To enable automatic updates:

    1. On the main screen, tap Automatic Updates > Update tab.
    2. Select Automatic Updates.
    3. Tap Scheduled Updates, and then select how often Mobile Security should check for updates, based on the last time you checked for one.

    To check for an update at any time:

    1. On the main screen, tap Automatic Updates > Update tab.
    2. Tap Update Now.

    App Scanner
    App Scanner - History
    History
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    App Scanner - History

    The App Scanner automatically keeps records of previous scans, updates, and other events.

    To view the Scan or Update History:

    1. On the main screen, tap Real-time Scan or Automatic Updates > History tab.
    2. Tap either Scan History or Update History.
    3. Tap a record that you want to view.

    To delete all of the records:

    1. On the main screen, tap Real-time Scan or Automatic Updates > History tab.
    2. Tap either Scan History or Update History.
    3. Press the Menu button, and then tap Delete all.

    App Scanner
    App Scanner - Updates
    History
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    Web Security

    Mobile Security can block unsafe websites based on the level of protection that you choose:

    To enable or adjust Web Security:

    1. On the main screen, tap Web Security > Protection tab.
    2. Select Web Security if you have not done that already.
    3. Select a Protection Level:

    To disable Web Security:

    Web Security - Approved List
    Web Security - History
    History
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    Web Security - Approved List

    Use Approved List under Web Security to prevent Mobile Security from blocking specific websites.

    To add a website to the Approved List:

    1. On the main screen, tap Web Security > Approved List tab.
    2. Press the Menu button, and then tap Add.
    3. Type the name and address of the website.
    4. Tap Save.

    To edit a website on the Approved List:

    1. On the main screen, tap Web Security > Approved List tab.
    2. Tap and hold the name of the website that you want to edit, and then tap Edit on the menu that appears.
    3. Edit the name and address of the website.
    4. Tap Save.

    To delete a website from the Approved List:

    1. On the main screen, tap Web Security > Approved List tab.
    2. Tap and hold the name of the website that you want to delete, and then tap Delete on the menu that appears.

    To delete all websites from the your Approved List:

    1. On the main screen, tap Web Security > Approved List tab.
    2. Press the Menu button, and then tap Delete all.

    Web Security
    Web Security - History
    History
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    Web Security - Blocked History

    Mobile Security adds a record to the Blocked History upon detecting a suspicious or risky website.

    Note

    You can check the reputation of a website by providing its address to the Site Safety Center.

    Note

    If you think a site has been misclassified, contact Trend Micro.

    To view the Blocked History:

    1. On the main screen, tap Web Security > Blocked History tab.
    2. Tap the one that you want to view.

    To delete all of the records from the Blocked History:

    1. On the main screen, tap Web Security > Blocked History tab.
    2. Press the Menu button, and then tap Delete all.

    Web Security
    Web Security - Approved List
    History
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    History

    Mobile Security maintains records of events that occur while it is running, including all changes made to any Mobile Security settings.

    To view History records:

    To delete all of the records:

    1. On the main screen, tap the Menu button and then tap History.
    2. Press the Menu button, and then tap Delete all.

    App Scanner - History
    Web Security - History
    Blocked Call and Text History
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    Uninstalling Mobile Security

    To uninstall Mobile Security:

    1. Go to Settings > Applications > Manage applications > All tab, and then tap Mobile Security.
    2. Tap Uninstall, and then tap OK.

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    About Trend Micro

    Trend Micro, Inc. provides protection against viruses, spyware and spam, as well as content-filtering security software and services. Trend Micro helps customers worldwide stop malicious code from harming their computers and mobile devices.

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